Welcome to the first update of the While You Are Away series, where we keep you up-to-date with what we are doing at Club Wyndham Asia properties while they are closed and what you can expect on your return.
At this point, we intend to reopen Wyndham Grand Phuket Kalim Bay and Club Wyndham Dreamland Bali on July 1, 2020 and Club Wyndham Sea Pearl Phuket on July 15, 2020.
Please note that the schedule of reopening is subject to health and travel guidelines released by each government across countries where we operate.
Our resort teams are currently at your club resorts and are using this time to ensure that they will have the highest possible standards of cleanliness when you return. We will also be rolling out enhanced health and hygiene protocols, which we will inform you about in the weeks to come.
While there are restrictions on travel, our resort teams are conducting a series of deep cleans to club apartments. A deep clean is a meticulous process of cleaning every part of an apartment and conducting all maintenance checks required to restore your apartments into as-new condition.
Here are some examples of what we do in a deep clean that goes above and beyond a regular clean:
- Remove curtains and launder them
- Test and tag electrical equipment
- Check fire safety
- Tighten door handles and light fittings
- Shampoo carpets
- Pull out fridges and clean underneath
- Replace tiles, if required
The team at Wyndham Grand Kalim Bay has finished re-grouting tiles in eight private pools and deep cleaning four double bedroom apartments. All rooms with sinks have been provided with a new tap aerator that helps reduce dispensing water from five litres per minute to 1.9 litres per minute.
Our teams are slated to finish cleaning 20 rooms by the third week of June.
Here are some photos of our team members at Wyndham Grand Kalim Bay cleaning pools and villas.
At Club Wyndham Sea Pearl, aside from deep cleaning rooms and communal areas, the team is also focused on sanitising furniture, cushions, shower heads and the upkeep of gardens.
Your health and safety is our top priority. As restrictions ease further, we will continue to keep you informed about when our resorts will reopen for bookings.
We are excited to welcome you home again soon. Watch this space for more announcements.
Club Wyndham Asia team